How It Works
Here’s what to expect from your reservation request to your return.
Choose your dates
Decide on your pickup and return dates and times. Online reservations are opening soon. Until then, contact us with your dates.
Send a reservation request
Tell us the vehicle type you want and give us the renter’s details: legal name, phone, email, date of birth, and driver’s license number, state, and expiration date. List any additional drivers. There’s no extra fee for them.
We review and confirm
Every request is reviewed by our team. Your reservation is confirmed only after we approve it and confirm it with you in writing.
Pick up, drive, and return
Pick up at your scheduled appointment, enjoy your trip, and return the vehicle on time and in the same condition.
Requirements
- Every driver must be 21 or older with a valid, unexpired U.S. driver’s license.
- You’ll need to sign the rental agreement before pickup.
See Rates & Requirements.
Pickup
Pickup is by appointment in Milford Mill, MD. The exact location is sent with your confirmed reservation. Bring the driver’s license for every driver. We’ll walk around the vehicle with you and record its condition with timestamped photos before you leave.
Return
Return the vehicle, all keys, and any company-provided items at your scheduled return appointment. After-hours returns are not currently available. Do not leave keys inside the vehicle. Your rental ends only after we have the vehicle and the keys.
Running late? Contact Mel Perry at 443-985-9465 before your return time.
Getting support
Questions before or during your rental? Call or text Mel Perry at 443-985-9465. If you can’t reach Mel, contact Nick Rosati at 443-228-6596. Email: nrosati@pandreconorentals.com | mperry@pandreconorentals.com. If there’s an accident or emergency, call 911 first if anyone is hurt or in danger, then contact us.